Every hospitality contractor can reach your property once, on a sunny afternoon, to present a proposal. The real question is whether they can reach it on a Sunday night in February when something has gone wrong. Judging the best hotel cleaners Marietta properties can rely on means taking geography seriously, because response time is a straight function of where a crew is based and how many buildings that crew already carries. This is also the part of the conversation where a contractor should tell you an inconvenient truth, and where you should be a little suspicious if nobody does.

Drive time and the best hotel cleaners Marietta properties can rely on

Ask where the crew that would serve you actually starts the night. Ask how many other properties sit between them and you, and in what order.

A contractor who cannot answer has not built a route yet, which means yours will be slotted in wherever it fits later. That is how a promised eleven o’clock start becomes a one o’clock start.

Our own honest disclosure on this one

Marietta is our longest drive, roughly forty minutes from Norcross. We run it with a dedicated Cobb crew on a capped load, which means we occasionally tell a property that the timing does not work yet.

We would rather say that out loud than take a building near the Square or out by Wellstar Kennestone that we cannot serve properly. If a nearer contractor gives you a better window, that is a legitimate point in their favor.

Historic buildings need a method, not just muscle

Converted properties around the Kennesaw Avenue historic district and near the Earl Smith Strand Theatre often keep original terrazzo, brick or timber somewhere in the building.

Aggressive chemistry on those surfaces is a one-way mistake. EPA Safer Choice lists products screened for safer ingredients, which is a sensible reference when you are asking a bidder what exactly goes on an old floor and why.

On the market itself, we will make our point once and leave it. Work here gets bid as a rate per square foot and staffed with whoever came in lowest that month, and the standard drifts accordingly. We scope from a walkthrough on your real hours and return with the crew who learned the building.

Most commercial cleaning gets sold on price per square foot, then quietly handed to whoever was cheapest and free that night. That’s why quality slides after month two — the scope was never real to begin with. We build yours from an actual walkthrough of your actual building, on your actual hours. Then we send the same crew who learned it. Boring? Completely. It’s also the only thing that makes month five look like month one.

DBS Cleaning Services Group

What to ask a distant contractor

How many accounts does this crew hold. What happens when two properties need something on the same night. Who decides which one gets served first, and does that person know your name.

Properties along Powers Ferry and Franklin Gateway compete for the same overnight windows. The contractor with a capped load and a written route will beat a bigger one with an open calendar most weeks of the year.

Frequently asked questions