Buyers along the GA-400 corridor read documents, which makes this an easy audience to write for. You already know a proposal is a promise with a font. So rather than a list of names, here is how to take apart any bid you receive while hunting for the best retail cleaners Alpharetta has available. Every point below works on any company, including the ones we would lose to. A scope written well tells you what somebody intends to do on a Wednesday in February. A scope written badly tells you what they hope you will not ask about.

Nightly scope and periodic care are two different purchases

Nightly work is the reset: trash, restrooms, entry glass, dust mopping, spot cleaning, a vacuum pass through soft flooring. It keeps the store presentable and it does almost nothing for the surface itself.

Periodic care is the machine work. Scrubbing, burnishing, stripping and refinishing where the floor calls for it, carpet extraction, high dusting above the fixtures. If the bid lists periodic work without dates, you have bought a mood rather than a service.

Reading a proposal from the best retail cleaners Alpharetta can field

Start at the exclusions. That short paragraph near the end is where the honest companies tell you what they are not doing, and where the rest simply say nothing at all.

Then check staffing math. Ask how many people, for how many hours, on which nights. ISSA industry resources publishes the workloading concepts the trade uses to turn a floor plan into staffed hours, and a contractor who can walk you through that arithmetic is not guessing.

Two bids, two formats, one fair comparison

Normalize before you judge. Write your own single-page grid, drop each bid into it, and leave blanks where a document is silent. The blanks are the negotiation.

Watch for scope that shrinks in the fine print. Restrooms cleaned nightly is not the same as restrooms serviced twice per shift during peak hours, and a store near Avalon or North Point feels that gap on a Saturday.

We would like to be in your grid. We write scope from a walkthrough of your store during trading hours, put the periodic calendar on paper with dates, and keep the same crew on the account. Score that against everyone else, not against a claim.

Most commercial cleaning gets sold on price per square foot, then quietly handed to whoever was cheapest and free that night. That’s why quality slides after month two — the scope was never real to begin with. We build yours from an actual walkthrough of your actual building, on your actual hours. Then we send the same crew who learned it. Boring? Completely. It’s also the only thing that makes month five look like month one.

DBS Cleaning Services Group

The questions that make an evasive bid honest

Who is my supervisor and how often will they be in the building? What happens if two people call out on the same night? What is your process when a customer spills something at four in the afternoon?

Good answers are boring and specific. Weak answers are enthusiastic and general. Ask the same three questions of every company on Old Milton Parkway and Windward Parkway, and the shortlist writes itself.

Frequently asked questions